Cant Access Software Update On Samsung Tv. Select the Online option. If your TV cant connect to the internet download the latest update to a USB flash drive and plug it into your TV for a manual install.
Use the down arrow on the remote to go to the Support tab appears next to the question mark symbol and select the Software Update option. First you need to manually download the latest firmware version for your specific Samsung device model from the Samsung website. Download the firmware version from the Samsung website.
The option to update the software through the televisions menu is also grayed out.
If the Software Update option is greyed out please exit and change your TV source to Live TV then return to Software Update. Using your TVs remote navigate to Settings and select Support. Get the latest owners manuals firmware and software updates for you Samsung devices in one easy-to-navigate location. Support tab and then select Software Update.