Samsung Tv Software Update Black Screen. Recover data from Samsung Galaxy with the black screen using Broken Android Data Extraction. Also try this one.
Confirm that your TV is connected to your home. Certain Samsung TVs have had an issue with firmware updates. The Software Update section of the menu will not be available grayed out.
Navigate to Settings and click on Support.
Also try this one. TV software updates are released to add new apps and functions and sometimes fix bugs or glitches. I have bricked my TV Samsung UA40EH5000R by trying to update the firmware with a wrong one. If the menu pops up on your TV screen then you need to check the connected devices.