Why Is Software Update Grayed Out Samsung Tv. It was available and worked fine. I was able to resolve the issue by following the solution provided in this thread -- which wasis to try it while not running an app.
I understand there are hundreds of very upset people complaining about Samsung TVs at this moment. Press the Menu button on your Samsung remote control and then select Settings. Scroll down and select Support.
I popped in my USB and it still wasnt selectable.
It was available and worked fine. Support tab and then select Software Update. 2 Compare the available download version with the currently installed version. I cant watch iplayer at all - my sister has received an automatic upgrade during this week but my tv has not.