Why Is Software Update Greyed Out Samsung Tv. I also tried hooking up a direct antenna but it made no difference. 1 Scroll down to the Downloads section to find the software update file and a Firmware Update user manual.
Last Update date. Scroll down and select Support. For example if your TV is not connected to the internet the settings for Software Update or Contact Support will be grayed out since those options require an internet connection.
I also tried hooking up a direct antenna but it made no difference.
As Getfansio emphasizes if you see the tab Alternative Software colored white then you have to press on it. How am I supposed to update the FW. As Getfansio emphasizes if you see the tab Alternative Software colored white then you have to press on it. 3 Select Update Now.